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You pay a share of what you raise.

A $30,000 food pantry and a $30,000,000 agency do not have the same budget, so they do not pay the same price. Every organization gets every module either way: pantry, clothing, shelter, housing, kitchen or anything else you run, and the donor management, events and auctions that pay for it. We do not hold features back to make you upgrade, and we never sell security as an extra.

Sign up online in a few minutes: your EIN, your details, then payment monthly or yearly by card or bank account on Stripe's own page, or by invoice on request. Your organization is ready as soon as the payment goes through. This site never asks for a card number.

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What would we pay?

An estimate, before any discount, and nothing here is submitted anywhere. The slider only moves a highlight down the table below. You confirm your own figure when we set up your organization.

Every level includes every module, every security feature, and unlimited client records. Each is named for a US state's tree, in alphabetical order. Pay monthly, or yearly for ten times the monthly price: two months free. Aspen is shown at its list price with the 60% mission discount applied, monthly and yearly.
LevelAnnual revenueMonthlyYearlyDocuments included
Aspen under $50k $25 $10 $250 $100
saves $20
 10 GB
Buckeye $50k – $100k $25 $250
saves $50
 25 GB
Cottonwood $100k – $250k $50 $500
saves $100
 50 GB
Dogwood $250k – $500k $100 $1,000
saves $200
 75 GB
Elm $500k – $1M $200 $2,000
saves $400
 100 GB
Fir $1M – $5M $500 $5,000
saves $1,000
 150 GB
Magnolia $5M – $10M $1,000 $10,000
saves $2,000
 250 GB
Redbud $10M – $20M $1,500 $15,000
saves $3,000
 350 GB
Sequoia over $20M $2,000 $20,000
saves $4,000
 500 GB

Being straight with you about the price

Why revenue, and not per user

Nonprofits run on volunteers, part-timers and people who cover three roles. Charging per seat makes organizations share logins, which destroys the audit trail that protects the families in the system. So we charge on the one number that actually tracks what an organization can afford.

Every level gets everything

There is no tier where encryption, multi-factor authentication, the audit log, backups or the participant portal are withheld, and no fundraising add-on: donor management, online giving, events, auctions and raffles come with every level. We take no share of a gift or a ticket. Stripe charges its own card fees, which a donor can choose to cover. A $10-a-month organization holds records about children, exactly like a $2,000-a-month one, and gets the same protection for them. Every level has unlimited client records, too. We will never give you a reason not to record someone you serve.

Why Aspen and Buckeye cost the same, and why Aspen does not pay it

$25 a month is the floor price of the product. Nothing lists below it, so Aspen and Buckeye share a list price. Aspen then carries a standing 60% mission discount, which is why an organization under $50,000 a year pays $10. It is on the page rather than buried in an invoice because we would rather you could see what you are being given, and ask us about it. It applies whichever way you pay: $10 a month, or $100 a year.

That discount does not cover a share of our servers, our backups or our time. The larger organizations carry those costs, and we would rather a small nonprofit run on this than keep client records in a spreadsheet. We are telling you because you will work it out anyway, and because it is a thing we intend rather than a thing we have not noticed.

What we check, and what we do not

You tell us your total annual revenue: Form 990, Part VIII, line 12, the same figure you already file. We look that figure up in the public IRS data when we set up your organization and show it to you, so you can use it or correct it. We do not audit you, we do not ask for your books, and no one at ArcAngel goes through your filings. If the published number and the one you give us are far apart, we ask — once, plainly — and the answer is usually a capital campaign, a lost grant, or data that is two years stale. Your access to your records is never affected by a billing question.

If your public figure turns out to be lower than what you told us, we will say so and move you down a level. That is not a courtesy we expect to extend often, but it is one we would want extended to us.

Crossing a line

Your level is set when we set up your organization and reviewed at renewal, never in the middle of a year and never without telling you first. If you land within 10% of the bottom of a new level, you hold the lower one for your first year in it.

More storage

Past what your level includes, storage comes in blocks of 50 GB at $5 a month, or $50 a year on a yearly plan if you'd rather. We tell you at 80%, and at 100% a block is added so nothing stops; you pay for the rest of that period. A block stays at least a month and comes off before a renewal once your files fit without it, unless you keep it. The price covers your files and their encrypted copies at a second provider, in case the first fails.

If money gets tight

Ask. Discounts exist and we would rather give one than lose you, especially mid-grant-cycle. And if a payment stays unpaid for fourteen days, the system becomes read-only — you can always read and export your own records. A nonprofit's client records are not leverage, and we will not use them as such.

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Figures are in US dollars. Prices change only with 30 days' notice, at your next billing period (Terms, Section 6). Storage covers uploaded files; client records are unlimited at every level. Services we buy from someone else, such as text messages, are billed separately and shown to you before they renew.