ArcAngel CRM brings the people, programs, services, fundraising and administrative work of your nonprofit together in one flexible system.
From food pantries and clothing programs to shelters, kitchens, transitional housing and everything in between, you set ArcAngel up around the way your organization serves its community.
You take care of people. ArcAngel takes care of the administration.
The same family is typed into the intake sheet, the pantry log, the case file and the grant report. Every copy is a chance to get it wrong and an hour nobody spent with the people you serve.
A food pantry doesn't operate like a domestic violence shelter. A shelter doesn't operate like a transitional housing program, and neither operates like a community kitchen. ArcAngel doesn't expect them to. Choose the modules that match the work your organization actually does, in the words your staff already use (families or guests, units or beds, case managers or coaches), and add more as you grow, without replacing the system underneath.
Manage clients, households, distributions, inventory, eligibility and reporting.
Track clients, household needs, donations, inventory, distributions and services.
Manage residents, beds, households, services, case notes, incidents and outcomes.
Keep participants, services, case notes and documents in one place, with each record visible only to the staff who need it and sensitive details encrypted.
Track residents, units, services, case management, goals and outcomes, and help with rent and bills when a family falls short.
Count the meals you serve and the people you serve them to, alongside everything else your organization does.
Running something else, like a workforce program, a recovery residence or an after-school class? It's a program like any other: the people in it, the services they receive and the outcomes you report.
Donors, sponsors, ticket buyers and bidders get the same care as everything else in ArcAngel, in the same system your program staff use, and their records are kept apart from the people you serve. Everything below is part of your subscription at every price level, at no extra cost.
Every person, household, foundation and company who gives, and how they're connected. Gifts of money and in kind, pledges, monthly gifts, soft credits and matches, sorted into your funds, campaigns and appeals with their goals. Thank-you letters, receipts and year-end statements, tributes and memberships, a major-gift pipeline, batch entry for a stack of checks, segments and retention reports. Moving over? Import the spreadsheets you export from Givebutter, Donorbox or DonorPerfect.
Sell tickets online, seat your tables, thank your sponsors, and check guests in at the door with a QR code. Run the silent auction from guests' own phones, with maximum bids, buy-it-now and an email when someone is outbid, then the live lots and the paddle raise. Raffles too, where your state allows them. Winners pay at the desk or from an emailed link, and every ticket, winning bid and gift is recorded on your donor records.
A giving page and QR codes for one-time and monthly gifts and memberships, paid straight into your organization's own Stripe account. Donors can choose to cover the card fee, and they can sign in to see their giving and download their receipts. ArcAngel takes no share of any gift or ticket; Stripe charges its usual card fees.
Thank-you letters, receipts and year-end statements, event tickets, outbid notices, volunteer reminders and the links people need to sign or apply all go out by email. Connect your own mail server and they come from your organization's address, the one your donors already know.
Applications, screening such as background checks with the dates they expire, shifts people sign up for themselves, hours, and mentors paired with the people they support.
Adopt-a-family and angel tree drives, where givers see a child's code, age and wish list but never their name, with gift tags, drop-off times and pickup.
Each building's exits, shut-offs and numbers to call, who needs help to evacuate, a roll call on a phone when something happens, and drills on schedule.
Requests from staff, residents and the public, approved at the levels you set, with each payment to a landlord or utility recorded against the right fund.
Handbooks, releases and agreements signed in person on a locked screen, in a resident's portal, or from an emailed link.
Work orders, inspections, keys and supplies, commercial tenants and their leases, and the screens in your lobby, showing what's on and who to thank.
One record for each person and household, from the first inquiry onward. A family can be fed by one program and housed by another, and their story stays in one place.
Intake that fills in the record for you, forms your own team builds, work orders, supplies and the building itself, each entered once and used everywhere.
The work your staff already do becomes the reports your board and funders ask for, counted so that losing track of someone never counts as a success.
Dates of birth, phone numbers and uploaded documents are encrypted at rest. Every permission is explicit, consequential actions are audited, and we publish what we have not built yet.
Sign up online with your EIN and you're working the same day. Or try it first: the demo signs you in to an invented organization of your kind, as whoever you choose, with nothing to sign up for.
ArcAngel CRM